Silver Eye is a defect in the eye of American Girl dolls where the inner eye decal begins to detach from the eye. The eye begins to take on a silver look from the detachment. This generally happens with specific eye types, primarily the "pinwheel" decaled eyes.
The primary cause of silver eyes is heat exposure, such as with a blow dryer or too much sun exposure; the secondary cause is liquid exposure to eyes. This mostly manifests in older dolls, due to their age and thus greater chances of and longer time for exposure. This generally starts to appear in one eye before the other and it is quite possible for only one eye to be affected.
Bubble eye is a less seen variation of silver eye. This starts near the pupil of the eye and resembles a bubble forming, hence the name. Unlike silver eye, bubble eye can affect any doll with pinwheel-style eyes that was manufactured by Pleasant Company. It can also be a result of rust within the eyes.
Repair and Replacement
American Girl considers silver eye and bubble eye a manufacturing defect and will fix it at no cost through the American Girl Hospital; however, new eyes with hard lashes will be used unless the doll's owner specifies to give the doll the softer PM lashes (while they were available). If a person has a PM Doll, they may try an eye swap with a matching PM Doll to maintain the softer lashes.
Dolls that most commonly get silver eye: